Privacy policy

Privacy Policy

Last Updated: July 11, 2026

Tanvika Khandelwal ("we," "our," "us") operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide customers with a seamless shopping experience for sarees, dresses, and ethnic wear.

Our store is powered by Shopify, which enables us to provide our Services securely and efficiently. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, create an account, or communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following information:

Contact Information

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

Payment Information

  • Payment details required to complete your purchase, including transaction details.

  • Payment information is securely processed through trusted payment gateways. We do not store your complete debit or credit card details.

Account Information

If you create an account, we may collect:

  • Username

  • Password

  • Saved addresses

  • Preferences

Order Information

  • Products viewed

  • Wishlist items

  • Cart information

  • Purchase history

  • Returns, exchanges, or cancellations

Communication Information

Information you provide when contacting customer support through email, WhatsApp, phone, or contact forms.

Device & Usage Information

We automatically collect certain information including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Website

  • Referral Sources

  • Cookies and Similar Technologies

How We Collect Your Information

We collect information:

  • Directly from you when you place an order, register an account, subscribe to newsletters, or contact us.

  • Automatically through cookies and similar technologies while you browse our website.

  • From Shopify and our trusted service providers.

  • From payment gateways, logistics partners, and marketing partners where permitted by law.

How We Use Your Information

We use your personal information to:

Process Orders

  • Confirm orders

  • Process payments

  • Ship products

  • Handle returns and exchanges

  • Provide order updates

Improve Shopping Experience

  • Remember your preferences

  • Recommend products based on browsing and purchase history

  • Improve website performance

Customer Support

  • Respond to inquiries

  • Resolve complaints

  • Provide after-sales assistance

Marketing

With your permission, we may send:

  • Promotional offers

  • New collection launches

  • Sale announcements

  • Discount coupons

  • Festival offers

You may unsubscribe from marketing emails at any time.

Security & Fraud Prevention

We use your information to:

  • Prevent fraud

  • Detect suspicious activity

  • Protect customer accounts

  • Secure transactions

Legal Compliance

We may use your information to comply with applicable laws, court orders, or legal obligations.

Sharing Your Personal Information

We do not sell your personal information.

However, we may share your information with trusted third parties including:

  • Shopify

  • Payment Gateway Providers

  • Shipping & Courier Partners

  • Cloud Hosting Providers

  • Customer Support Providers

  • Analytics Services

  • Marketing Platforms

These partners only receive the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Shopify

Our online store is hosted by Shopify.

Shopify provides the e-commerce platform that allows us to sell our products and process your orders securely.

Information you submit through our website may also be processed by Shopify in accordance with Shopify's Privacy Policy.

For more information, please visit:

https://privacy.shopify.com

Cookies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your shopping cart

  • Improve website performance

  • Understand visitor behavior

  • Provide personalized shopping experiences

  • Deliver relevant advertisements

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

Children's Privacy

Our Services are intended for individuals who are at least the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can delete it promptly.

Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Request a copy of your data

  • Withdraw consent for marketing communications

  • Object to certain processing activities

To exercise any of these rights, please contact us using the details below.

International Data Transfers

Your information may be processed or stored outside your country by Shopify or our trusted service providers where necessary for providing our Services.

Appropriate safeguards are implemented to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Tanvika Khandelwal

Email: Khandelwaltanvika@gmail.com

Phone: +91 92294 53857