Terms of service

Terms & Conditions

Last Updated: July 11, 2026

Welcome to Tanvika Khandelwal. Throughout these Terms & Conditions, the terms "we", "our", and "us" refer to Tanvika Khandelwal.

We operate this website and online store, including all related information, products, services, tools, and content (collectively, the "Services"), to provide customers with a seamless shopping experience for sarees, dresses, and ethnic wear. Our store is powered by Shopify.

By accessing or using our website, placing an order, or using any of our Services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our website.

1. Eligibility

By using our Services, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction. If you are under the age of majority, you may use our Services only under the supervision of a parent or legal guardian.

2. Account Information

When placing an order or creating an account, you agree to provide accurate, complete, and up-to-date information, including your name, address, email, phone number, and payment details.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.

3. Products

We make every effort to display our sarees, dresses, and ethnic wear as accurately as possible.

However:

  • Product colours may vary slightly due to screen settings and lighting.

  • Minor variations in embroidery, prints, fabric texture, or handcrafted details may occur.

  • Product descriptions, prices, and availability may change without prior notice.

We reserve the right to discontinue any product at any time.

4. Orders

Placing an order constitutes an offer to purchase our products.

We reserve the right to:

  • Accept or reject any order.

  • Cancel an order due to stock unavailability.

  • Cancel orders involving pricing errors.

  • Cancel orders suspected of fraud or misuse.

Your order is confirmed only after successful payment verification and order confirmation.

5. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise specified.

We accept payments through secure payment gateways provided by Shopify and our payment partners.

We reserve the right to update prices, offers, and promotions without prior notice.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines are estimates and may vary depending on courier partners, weather conditions, festivals, or other unforeseen circumstances.

Once an order has been handed over to the courier, the responsibility for delivery lies with the shipping partner.

7. Refunds & Exchanges

Our Refund & Exchange Policy forms an integral part of these Terms & Conditions.

Please review our Refund & Exchange Policy before placing your order.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Product Images

  • Designs

  • Graphics

  • Videos

  • Product Descriptions

  • Website Layout

  • Text

  • Branding Elements

is the exclusive property of Tanvika Khandelwal or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy policies, or practices of these external websites.

Your interactions with third-party websites are governed by their own terms and policies.

10. Shopify Platform

Our store is hosted on Shopify.

While Shopify provides the e-commerce platform that enables us to sell our products, all purchases are made directly from Tanvika Khandelwal.

Shopify is not responsible for any transactions, disputes, deliveries, or customer service related to your purchases from our store.

11. Customer Reviews & Feedback

If you submit reviews, suggestions, feedback, photographs, or other content, you grant Tanvika Khandelwal a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing, promotional, or business purposes.

You confirm that your submissions do not infringe upon the rights of any third party.

12. Errors & Omissions

Occasionally, our website may contain typographical errors, pricing inaccuracies, or incorrect product information.

We reserve the right to correct such errors and cancel affected orders without prior notice.

13. Prohibited Use

You agree not to use our website:

  • For any unlawful purpose.

  • To violate any applicable laws or regulations.

  • To upload viruses or malicious software.

  • To interfere with website security.

  • To misuse customer or business information.

  • To copy or scrape website content without permission.

Violation of these Terms may result in suspension or permanent termination of access to our Services.

14. Limitation of Liability

To the fullest extent permitted by law, Tanvika Khandelwal shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or the purchase of our products.

15. Indemnification

You agree to indemnify and hold harmless Tanvika Khandelwal, its owners, employees, partners, and service providers against any claims, damages, liabilities, or expenses arising from your misuse of our Services or violation of these Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our principal place of business.

17. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Changes become effective immediately upon posting on this website. Continued use of our Services constitutes acceptance of the updated Terms.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Tanvika Khandelwal

Email: Khandelwaltanvika@gmail.com

Phone/WhatsApp: +91 92294 53857