Refund policy

Refund & Exchange Policy

Last Updated: July 11, 2026

At Tanvika Khandelwal, we take pride in offering premium-quality sarees, dresses, and ethnic wear. Every product is carefully selected and inspected before dispatch to ensure the highest standards of quality.

To maintain the exclusivity and hygiene of our products, we follow a No Return & No Refund Policy.

Exchange Policy

We understand that customer satisfaction is important. If you receive a product with a size issue or a genuine manufacturing defect, we may offer an exchange, subject to the conditions below.

To request an exchange, please contact us within 48 hours of receiving your order.

Contact Details

Email: Khandelwaltanvika@gmail.com

Phone/WhatsApp: +91 92294 53857

Exchange Eligibility

To be eligible for an exchange:

  • The product must be unused, unwashed, and unworn.

  • All original tags, labels, and packaging must be intact.

  • The original invoice or order confirmation must be provided.

  • The product should not have any stains, perfume, makeup marks, or signs of use.

  • Exchange requests must be approved by our customer support team before sending the product.

Products failing to meet these conditions may not qualify for an exchange.

Non-Returnable & Non-Refundable Items

The following items are not eligible for return or refund:

  • Sarees

  • Dresses

  • Sale or discounted products

  • Customized or altered products

  • Products damaged due to misuse or improper handling by the customer

Refund Policy

We do not offer refunds once an order has been placed and delivered.

Refunds will only be processed if:

  • Your order is cancelled by Tanvika Khandelwal due to product unavailability or any operational reason.

  • A duplicate payment has been successfully charged.

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your bank or payment provider.

Order Cancellation

Customer Cancellation

Once an order has been confirmed or processed, it cannot be cancelled.

Cancellation by Tanvika Khandelwal

We reserve the right to cancel any order due to reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Payment verification issues

  • Technical errors

  • Unforeseen operational circumstances

If an order is cancelled by us, a full refund (if applicable) will be initiated to your original payment method.

Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Your Order Number

  • Clear photos of the product

  • Photos of the packaging

  • A brief description of the issue

Our team will review your request and provide the appropriate resolution.

Contact Us

For any questions regarding exchanges, cancellations, or your order, please contact us:

Tanvika Khandelwal

Email: Khandelwaltanvika@gmail.com

Phone/WhatsApp: +91 92294 53857